FAQ for Yiwu Joying Hometextile Co., Ltd.

Thank you for your interest in our cushion products! To help you better understand our services, we have compiled a list of frequently asked questions and answers. If you have any other questions, please feel free to contact our customer service team.

1. What types of products does Yiwu Joying Hometextile Co., Ltd. manufacture?


 - We are a professional manufacturer specialized in the production of all kinds of fashion cushions. Our products are exported globally to North America, South Africa, European countries (Spain, France, Russia, Poland, Italy, etc.), and the Middle East. We pride ourselves on providing high-quality, trendy cushion products that meet international standards.

2. Do you offer customization services for your cushion products?


 -Yes, we provide comprehensive customization services. We offer ODM & OEM services and can accept customer's material processing and hand-made processing requirements. We can develop your new ideas into products while keeping them private for you. Our professional development team of 10 persons is always ready to assist with your custom needs.

3. What is your production capacity?


 - Our factory occupies 2000 square meters with 50 skilled workers. Our monthly output reaches approximately 20,000 pieces. This significant production capacity allows us to handle both small and large orders efficiently while maintaining consistent quality standards.

4. How do you ensure the quality of your products?


 - We have built a strict management system for manufacturing and quality control to ensure that our products meet the standards of customers from different countries and regions. Each product undergoes multiple inspections throughout the production process to guarantee quality and consistency.

5. What are the advantages of choosing Yiwu Joying Hometextile Co., Ltd.?


  – We provide top-notch service with reasonable prices
  – We excel at improving products to follow fashion trends
  – We develop new ideas into products and keep them private for our clients
  – We ensure high quality and on-time delivery
  – We offer various product options to satisfy different customers' needs

6. Do you have minimum order quantities (MOQ)?


Our minimum order quantities depend on the product type and customization requirements. Please contact our sales team for specific information regarding your desired products. We strive to be flexible and accommodate various order sizes.

7. What payment methods do you accept?


We accept several international payment methods including T/T (Bank Transfer), L/C, Western Union, and PayPal. The specific payment terms can be discussed according to your order quantity and preferences. Please contact our sales team for more details.

8. What is the shipping time and shipping cost for your products?


  – Shipping Time: We typically ship within 15-30 days after order confirmation and deposit receipt, depending on order quantity and complexity. Delivery time varies by region.

  – Shipping Cost: Shipping costs are calculated based on weight, volume, destination, and shipping method. We can provide various shipping options including sea freight, air freight, and express delivery to meet different needs and budgets.

9. Do you provide samples before mass production?


Yes, we can provide samples for your evaluation before mass production. There might be a sample fee which can be refundable against future orders. The sample production time is usually 5-7 days, and shipping time depends on your location and chosen shipping method.

10. How do I contact your customer service?


If you have any other questions or need assistance, you can contact our customer service team in the following ways:

  – Email: joyinghome@outlook.com

  – Working hours: Monday – Friday, 9:00 am – 6:00 pm (China Standard Time)